The Charlotte Observer’s Caroline McMillan recently tapped Tattoo for info for her article, 13 Costly Website Mistakes Small Businesses Make. Covering topics like SEO, design, and the importance of brand personality, we were happy to share our perspective. From Hoover to Outlaw Screws, this Charlotte creative advertising agency is no stranger to creating hard-working, engaging websites for national clients. And, of course, we are never at a loss for opinions, especially when it comes to creative communications.